My wife and I have lived in the Saratoga Springs, NY area for the past 4 years. Each summer, the historic Saratoga Race Course opens for 6 weeks of fun and excitement. I am an avid horseracing fan, and like to attend every Saturday if not more. However, my wife has typically had her fill after the first or second visit. This causes a little strain as I would prefer to spend my Saturdays with her, but do not want to miss my beloved Saratoga meet.
Yesterday, we finally solved the problem. While walking from one group of friends to another, we saw Bill Parcells. As I finished explaining to my wife why Parcells is such a hero to NY sports fans, we saw Kevin Dillon and Kevin Connolly (Johnny Drama and E on the HBO show Entourage). Their fame required no explanation to Mrs. Scranton, who was starstruck and impressed that I shook their hands and wished them luck.
Now she can’t wait to go back next week and search for celebrities while I handicap the races. We finally found a way to meet our distinctly different goals using the same means. When you do this with your clients, you can build a long-lasting and mutually beneficial relationship. You want loyal clients who generate commission revenue, they want broader coverage and competitive premiums. You want quality loss runs, they want fast and professional service.
When you cultivate a book of business that assists your clients in achieving their goals, you will be closer to reaching your own – and maybe you will get to meet Coach Parcells and Johnny Drama in the process.








