All posts with the tag 'Lead Generation'

How to “Insure” the Success of New Salespeople

A month ago I hired a sales contractor who we’ll call “Joe”. Joe has three years of sales experience in business insurance, but found the 60 hour work weeks and mundane nuances of insurance to be less than 100% fulfilling. He sought a better balance for his working schedule, greater income opportunities and the opportunity to create his own business. Most organizations fail to create a winning game plan for new hires. Too often I hear of companies that hire two new salespeople, “put them in a room and throw the Yellow Pages at them” to borrow a quote from a recent client of mine.

On Joe’s first day, we created a target prospect list, set up an eMarketing campaign to 3,000 companies, created a custom call script, set up a web seminar on a topic of interest (Integrated Marketing for Insurance Agencies) and scheduled an emailing for the next day. On day two, the emailing was sent and Joe was already responding to inquiries, calling on click through and web seminar respondents. On day three, Joe has already set up web meetings with prospects (Joe set up 4 meetings in his first week). By the end of week #2, Joe had closed his first client, and then closed another one week later.

Granted, there are longer sales cycle solutions than lead generation and marketing services engagements, but I’ve seen this Virtual Sales and Marketing approach (the 4-Phase Virtual Sales Process) work with essentially every B2B business product, service or solution. So when you hire a new sales agent, contract or employee, make sure you have a virtual game plan and start them off with some well rehearsed plays. If you get an early lead – you’ll win the game.

For more information read Your Virtual Success goto www.startupselling.com.

Ring in the New Year with a good business model – and reap the profits

Many business owners choose or create flawed small business models which are inherently more difficult to run profitably. As an adopter of a completely virtual and highly profitable model over the past 6 years, I have leveraged a few key fundamentals which have made it dramatically easier to find a consistent path to profitability:

• Find a short path to the money – whenever possible avoid businesses with a long lead time and significant investment to achieve profits. If your business model requires this, consider a different or complimentary business.
• Insist on client deposits – we never begin a project without a deposit and my cash flow is excellent. Once a client has paid a deposit – they become a partner – not just a client.
• Work the virtual business model – No office space, employees (use contractors), no servers, no expenses, no travel, no utilities – essentially no costs – translate to a much easier and faster path to profits.
• Utilize outsource contractors instead of employees – with so many qualified contractors available today, why invest in a large office and hire employees. Work from your home office and contract with 10, 15 or more talented independent contractors – if you create the correct virtual infrastructure – you can often accomplish more with fewer people and far lower costs. And we never have workers sitting on the bench.
• Invest in Cloud Computing solutions, not server based solutions – in a recent web seminar on behalf of one of our clients we registered over 350 senior executives which resulted in 235 attendees. Registration is automatic, tracking is automatic, reminders are automatic, web seminar reports take minutes, our solution even allows us to run the session redundantly in case of internet interruption. Total cost for unlimited meetings and web seminars is less than $20 a week. And since it is an SaaS application, our administrative and infrastructure overhead is zero.

My lead generation and marketing services company eschews traditional brick and mortar trappings, leverages some of the best contractors available in North America and enjoyed a record year in the challenging 2009 economy. Your Virtual Success, due out in April 2010 (Career Press) reviews these key principals. If you would like more information on my virtual business model, go to www.alanblume.com or www.startupselling.com.

Freezing rain, snow and wind in Boston – Brutal Morning Commute for the Non-Virtual

The weather outside is frightful – but my virtual morning commute was delightful. The temperature was in the low 30′s this morning providing the backdrop for a combination of snow and freezing rain. Unfortunately the storm hit during the morning commute making a typically bad commute, simply terrible. Of course, in my virtual office I was comfortable and ready to go at around 7:45am, with my Starbuck’s Pike’s Place coffee, and a good internet connection. My car was snow free, still parked in my garage as I glanced occasionally out the window and remembered what it used to be like to sit in bumper to bumper traffic on Route 128.
On mornings like this, I especially appreciate my virtual business model and virtual lifestyle. It was a tremendously productive day for us at www.StartUpSelling.com. We ran a successful web seminar for one of our clients with 175 registrants and 118 attendees; we posted a web site update for another client, downloaded lists, distributed web seminar reports, sent out multiple email campaigns and called many targeted prospective clients on behalf of our B2B clientele. In other words, it was business as usual.
More info at: www.startupselling.com www.alanblume.com

The Skype Video is a little dark – What’s Up With That!

Let me illustrate some of the virtual changes which are impacting our behaviors today, and are almost taken for granted by the next generation. Recently, I came home to find my daughter and her friend Christie sitting next to each other in front of an HP laptop. There was a voice coming from the laptop that sounded familiar to me, it was in fact coming from their good friend Hannah. Hannah was in Sydney Australia, my daughter and her friend were in our living room in Boston. They were engaged in a Skype video call. The connectivity was amazingly fast, Hannah’s real time video which consisted of her head and shoulders and the background of her dorm room were impressive. She might as well have been in the town next to us, never mind a continent over 10,000 miles away. Even more impressive, the call was free and the software to accomplish this downloaded in a couple of minutes. Welcome to the next generation of technology, cloud computing. According to the AT&T Web site, AT&T began transatlantic telephone service in 1927 initially between the US and London. The initial capacity was one call at a time, at a cost of $75 for the first three minutes. In 2009, on a free Skype video call between Boston, Massachusetts and Sydney, Australia which lasted about 30 minutes, one of the three girls commented about the video looking a little darker than usual, and said, “What’s up with that?!” Welcome to the next generation of buyers, their expectations are high, as is their comfort level with all things digital. If you want to sell to their generation, you need to understand the virtual world. And if you want to set up a cost effective virtual business, these are the types of tools you can utilize to your advantage. www.startupselling.com www.alanblume.com

Why – because Generation Y Gets It

Enter stage left, or at least from the room to the left, my 20 year old daughter, college student and blogger. She works virtually as an intern for Mother Nature Network (MNN). MNN has assembled a group of college students across the country to blog about eco-friendly projects, businesses, and community activities. I had suggested she research commuter behavior statistics and compile this data into a poignant blog entry about the amount of fuel wasted every day that we commute by car. She thought this sounded like a lot of work, estimating hours of research for a modest albeit somewhat interesting blog entry. Her approach was to create a video blog interviewing me in my home office, using me as an example of how people could be more eco-friendly if they worked from home. She did a video that panned from her room to my office next door. The result was effective. She accomplished a better result, with more effective material in a much shorter span of time. Why could she do this? She looks at things from a Generation Y perspective, part of the Skyping, Blogging, Instant Messaging, emailing, internet based generation that will become a far more virtual and eco-friendly generation than my generation. Her video link is below. http://www.mnn.com/local-reports/connecticut/student-blog/video-dads-green-business
Who is Mother Nature Newtork MNN http://www.mnn.com/about-us? According to their web site: “MNN wasn’t designed for scientists or experts. It was created for the rest of us, the regular person who wants information written and created in a way that everyone can understand – both in personal pursuits and business decisions. We’re your one-stop resource and an everyman’s eco-guide offering original programs, articles, blogs, videos, and how-to guides along with breaking news stories.”
www.alanblume.com www.startupselling.com

E is for Efficient and Emarketing and Eco Friendly

One of our new west coast clients was seeking to grow their insurance agency business in the midst of the current economic malaise. They retained our services to help them build an email list and run web seminars for the prospective clients. In about 120 days, we had compiled a list of about 1,000 in profile prospects. We created an email campaign offering a web seminar on some of the important nuances impacting healthcare plans and continually increasing insurance rates. In the first web seminar, 14 HR executives registered, 10 attended, and within 30 days, one of these executives signed on with our client for a $1.25 Million premium. This represents the efficient, Eco friendly, virtual sales and marketing model which we will all embrace. There was no paper, no stamps, no printing, no traditional collateral, and ultimately, only one face to face (client) meeting. Like it or not, the virtual, digital world is Good, Fast and Cheap, and is here to stay.

How to get Published – a Virtual Sales & Marketing Case Study

It’s difficult to get published – conventional wisdom states that less than 1% of would be authors receive an offer from a reputable publisher. A few weeks ago I signed my first book deal. This posting reviews the virtual sales and marketing efforts which were leveraged to accomplish this. I worked on a book about virtual businesses for about a year and upon the completion of a basic draft, decided to contact some literary agents (it’s easier to find a publisher if you have an agent representing you). I found several free internet sites listing agents including:  www.1000literaryagents.com, www.writers.net and www.writersdigest.com.  Some sources estimate that top literary agents receive about 400-1,000 unsolicited book queries every month, in other words, it’s very competitive. I started this sales and marketing campaign as I would at www.StartUpSelling.com for any business. I selected 1,200 agents from the free online lists above. In most cases they had an email listed for the book query submission (that’s agent speak for a formal proposal a writer must create to whet the interest of a prospective agent). As with any sales and marketing campaign, it usually begins by building a prospect list. But hold on a minute, this isn’t a smart, targeted, virtual sales and marketing approach. You are much better off targeting a niche or specific profile than you would be sending out emails to 1,200 general literary agents. I refined the list and culled through the agents to identify 100 who were interested in business books, non-fiction and prescriptive books (how to books). I focused first on agents listing business books as a specific area of interest. This information was available for free on the sites mentioned above and the respective agency websites in the instances that the agency actually had one (there are some agencies that have very limited websites or don’t have them at all).
The list building, culling and niche targeting were done in just a few days. I decided to do a test run of 30 agents, and would then do another wave of 70 agents if necessary. I had read that it was extremely difficult to sign with an agent, and that you might not even get a response to a manuscript inquiry (query letter).  As fall approached in 2008 I sent out my first wave of emails. Here are the results for both waves:

Wave 1 Statistics

  • 30 Sent
  • 4 Interested
  • 12 Not interested
  • 14 No response

Wave 2 Statistics

  • 70 Sent
  • 5 Interested
  • 20 Not Interested
  • 45 No response

Overall, 9% of the agents expressed interest, 32% were not interested and I received no response from 59% of the agents. Normally you would follow up a campaign with a personal telephone call/voice mails. In this particular industry, however, the rules of engagement state that agents prefer no calls. After all, in a system that rejects 98% of all would be authors, the number of follow up calls would overwhelm the agents. As a side note, there were some highly personalized responses and suggestions from agents who did not have interest at the moment and some standard form rejection letters too. I sent out wave two a week after I sent the first wave of emails. I did not market to any agent requiring a query on paper.

Most of the results came in within the first two weeks of the respective waves. Of the 9% expressing interest, their approach varied dramatically. Four agents asked me to email my full proposal; another four asked me to print out a full proposal and snail mail it (or FedEx) it to them and one asked me via email if I would like him to immediately contact publishers on my behalf to see if they had interest.  I immediately sent my proposal to the four agents who requested it via email attachment. About a week later I sent out one paper copy to one of the four agents who expressed a particularly high level of interest in my query. In retrospect, I don’t know why I bothered – this is a really stupid approach I liken to the current issues with traditional print Newspapers – the distribution system makes no sense (though it was just fine in 1949). Of the four agents who received my full email proposal, two asked for an exclusive (a period of time whereby they could solely determine if they wished to represent me) and two asked if I would speak with them right away. One of the agents who wanted to have an immediate discussion was Wendy Keller from Keller Media. Wendy asked if we could set up a conference call to discuss my query. I sent her a GoToMeeting invitation, and within 24 hours, we were meeting virtually in cyberspace. Later that day, the agency representation agreement was sent and signed digitally, there was no paper that ever exchanged hands. It took me less than four weeks from the time I decided to approach the literary agency market to sign with a well known agent. About 6 months later, my agent secured an offer from a well known business book publisher, Career Press. My book which is to be called Your Virtual Success, Finding Profitability in an Online World is due out at the beginning of 2010. Leveraging virtual sales and marketing tools is effective, inexpensive and reusable. My virtual business model expands and contracts easily and is far more profitable. I look forward to exploring the nuances of this in my upcoming book from Career Press, Your Virtual Success, Finding Profitability in an Online World. www.startupselling.com  www.alanblume.com www.kellermedia.com www.careerpress.com