This blog includes posts on lead generation, eMarketing, Web Marketing, SEO and other leading edge marketing techniques.
-Alan Blume
Welcome to my Virtual Marketing, Lead Generation and SEO Blog!This blog includes posts on lead generation, eMarketing, Web Marketing, SEO and other leading edge marketing techniques. -Alan Blume |
Posted on January 2nd, 2012 by Alan Blume
You finally hear the coveted phrase, “we’re ready to move forward”, or some derivation thereof. Depending on the type of solution you sell, both you and your agreement may arrive at your prospect client’s lawyer, or with a CFO, procurement agent or purchasing department. There are important questions for you to ask, to glean information you need to know:
There are many other questions you can ask, you should carefully assess this aspect of your sales process to ensure you’re operating efficiently late in your process and to minimize surprises. If you can simplify your own contract, it can help reduce the legal hurdles immensely – work with your internal team and counsel to find the proper balance between legal protection and business sales efficacy (I once worked for a Silicon Valley software company that had a 15 page legal contract to procure their solution – this was later drastically reduced to a much more manageable size). Consider creating a simple order form, limiting the legal to those which are critical for your operation and include an arbitration clause. Simpler is usually better. If you wind up in a legal battle before or after the sale, it’s usually a losing proposition for everyone. For more sales tips, read Sell More & Work Less now available on Amazon: http://www.amazon.com/Sell-More-Work-Less-Techniques/dp/1466312394/ref=sr_1_4?ie=UTF8&qid=1325424249&sr=8-4
Posted on December 28th, 2011 by Alan Blume
This blog is based on one of my most viewed blogs and articles called, “Are the Days of Direct Mail Marketing Dead For Insurance Agencies?” It was written in June 2010 and discussed the demise of direct mail as an effective, or at least long term insurance agency marketing solution. The US Postal Service was a prominent feature in the discussion, running massive deficits at that time, which as of yet appear unabated.
I received interesting comments, as some marketing agencies, service organizations and insurance agencies continued to extol the virtues of direct mail. But I think most of them today, would agree, there are much better, more efficient and environmentally friendly means to reach prospects. Some of these include:
For B2B insurance agencies, there are even more compelling reasons to go digital and eschew any thoughts of Direct Mail, which is appropriately called snail mail in this context. Direct mail is slow, difficult to measure in many ways including how many are opened by your target audience. And it’s difficult to determine if the physical mailer reached the person intended. Direct mail will continue to get slower (First Class mail will no longer be delivered next day) and more costly, as the inherent inefficiencies in the model continue to act as an economic anchor on the entire process.
The simple conclusion for B2B Insurance Agencies… If you haven’t stopped direct mail – do so – and do so now! Invest in your future with digital marketing, particularly methods that build a foundation for your future success. For more information, go to: Insurance Agency Marketing - http://www.startupselling.com/insurance-agency-marketing.html
Posted on November 16th, 2011 by Alan Blume
Though every agency has time and budget constraints, here is a simple Top 10 Things To Do List for Insurance Agency Marketing & Lead Generation in 2012. This is a great time of year to step back and review everything from your insurance agency website to your insurance agency lead generation plans.
And you have determined how to increase your book of business with a clear and simple insurance agency marketing plan for 2012. For more information go to: Insurance Agency Marketing
Posted on October 6th, 2011 by Alan Blume
What is anchor text?
First, let’s start with a basic definition of anchor text. Simply stated, anchor text refers to the text that incorporates a link to another web page. Here is an HTML anchor text example:
<a href=”http://www.yourawesomeagencywebsite.com”> Awesome XYZ Agency</a>
The phrase “Awesome XYZ Agency” which would appear as a live link on a web page, is an example of anchor text and will result in an active link back to a specific website. In this example, the website is: “http://www.yourawesomeagencywebsite.com” (this is a fictitious website, and I certainly hope that nobody would use a website name that long).
Why should your insurance agency use anchor text?
1. Most SEO specialists believe that anchor text helps search engine rankings, improving your organic search Engine Results Pages (SERP). It can be very helpful to include your preferred keywords in your anchor text. For example, California Health Insurance or Michigan Construction Insurance.
2. Anchor text improves insurance agency website navigation. It offers enhanced internal and external linking helping your website visitors navigate to both internal pages and resources and external pages and resources (make sure you follow SEO best practices with SEO links, leveraging “No Follow” commands, etc.). The links might include phrases like: Commercial Insurance, Health Benefits, Insurance Quote, Click Here, etc.
You can also link to a specific resource. For example, your anchor text can highlight a specific PDF, client testimonial or video. Anchor text can help direct website visitors to your most current and best content. Think of these links as prominent road signs, pointing you in a certain direction, such as: “Anaheim Next Exit”, “Exit 40 Food And Lodging”, “Take Exit 5 To Route 93″, etc. Anchors point web visitors in a direction they (or you) might wish to travel.
3. These links make your insurance agency website more professional looking. Not only can the links help with navigation, they can make your site look more dynamic, interesting and content rich. For example, it’s great to include multiple anchor links to your blog(s), insurance resources, article directory, newsletters and white papers. For example, let’s say that a web visitor, a group benefits prospect, is visiting your insurance agency website healthcare page. Anchors allow web visitors to easily find your Group Benefits Newsletter, or to fill out a web form for a new compliance update which can greatly enhance their web experience.
Implementation
Insurance agency websites should leverage anchor text strategies to improve navigation, SEO and highlight preferred content. How do implement these types of changes? These are basic HTML changes which almost any website should be able to accommodate. HTML coding changes are simple for any website developer, competent insurance marketing agency, or if your agency is using a content management front end (Drupal, Adobe, etc.) these types of changes can often be done by your own relatively non-technical resources. WordPress and Template sites often allow these changes, though some insurance agency template based websites are extremely simple and limit changes of this type. My recommendation is to review anchor link opportunities on each key page of your insurance website, and quickly implement. This presupposes your insurance agency website is up to date and currently includes clear calls to action for each applicable page. That should be first on your agenda, before you tackle the important insurance web marketing plan discussed in this article.
For more information go to: http://www.startupselling.com/insurance-agency-seo.html.
Posted on October 2nd, 2011 by Alan Blume
How is your agency progressing with your insurance agency marketing plans? Are you talking about executing these important web marketing initiatives or actually accomplishing these tasks? Are your marketing initiatives yielding the results you seek, and are you measuring the campaigns to determine ROI? Are your programs traditional or web based, or some combination of both? Review the key insurance agency web marketing activities below, and see if your agency receives a passing grade. Check off each item and add your total below to determine your insurance agency web marketing grade.
___ Insurance Agency Emarketing – Your agency utilizes professional e-marketing campaigns offering a monthly webinar, newsletter or case studies and has developed substantial opt in email list (5,000+). You closely follow CAN-SPAM regulations and measure the efficacy of each campaign. You have no spam complaints and honor opt-out requests immediately.
___ Insurance Agency Website – You have an up to date website, attractive, easy to navigate, browser compatible with compelling and sticky content. Social media icons are prominent and link to your social media venues.

Our New Book - Available in November
___ Insurance Agency Blog – Your agency provides at least one blog, prominently displayed on your website, with 2-3 postings each week. Extra credit if you’re adding images to your blog postings.
___ Insurance Agency Video – Your agency has invested in website video vignettes, providing information about your value proposition, products and services. This video is leveraged on your website and blog (insurance agency vlog).
___ YouTube – You have created a YouTube channel leveraging the website video mentioned previously, and are working on expanding views of this channel.
___ Insurance Agency Social Media Marketing – Agency executives, agents, producers, account managers and service teams are using LinkedIn, Facebook, Twitter and YouTube to expand your insurance agency web marketing reach. Extra credit if you have standardized your employee profiles on LinkedIn and have created a professional company page on both LinkedIn and Facebook.
___ Insurance Agency Webinars – You have created a professional webinar series for your prospects (and clients) and have established a following where you receive 50 – 500 registrants per webinar.
___ Client Testimonials – You have professionally branded client testimonial PDFs, describing how your insurance agency improved service, coverages or solved a unique problem for a multiple accounts. Extra credit if you have both written (PDF) and video testimonials.
___ Value Proposition, Elevator Pitch & Telemarketing Pitch – Your agency has vetted all three versions of these pitches, published them across your agency and practices them periodically at sales meetings and company meetings. These are refined and polished over time as your agency and the marketplace continually change. And, of course, the value proposition is the theme of your insurance agency website, prominently displayed on your Home Page.
___ Collateral – This is actually eCollateral, electronic fulfillment that can be printed on demand if needed. This eCollateral is professional, branded and conveys your value proposition and services. It is used for email information requests and for producers as they work their respective pipelines. eCollateral is critical for lead response and professional lead handling.
___ SEO – Your insurance agency SEO long tail keyword analysis is complete and your website has been professionally optimized. Your insurance agency appears prominently in organic search results (SERPS).
Now it’s time to determine your grade. There are 11 insurance agency marketing initiatives listed above. When we refer to “ongoing” initiatives in the grading, it means that your agency is providing an ongoing monthly webinar series or biweekly e-marketing campaigns for example, not simply one or two of these campaigns per year. Here is your grading criteria:
Insurance Agency Web Marketing Report Card
A – 10 or more of these are completed and ongoing. Congratulations, you’re a top web marketing agency and are well on your way to creating an enviable marketing foundation.
B – 8 or 9 of these are completed and ongoing. Great job, you are well on your way to creating an insurance agency web marketing machine. If video or SEO is a missing item, tackle this quickly, these initiatives offer great marketing value to agencies.
C – 7 of these are completed and ongoing. You receive a passing grade, but there is important work to be done.
D – 6 of these are completed and ongoing. About half of these web marketing initiatives are in need of attention – and your agency should find a path to tackle these as quickly as possible.
F – 5 or less of these are completed and ongoing. The web marketing train has left the station, and your agency is not aboard. Determine which of these open initiatives can be done quickly, assign them to a competent internal source (or outsource that function) and move forward. Social media and SEO often work in tandem and you can move from an “F” to a “B” for example, very quickly.
Many agencies lack the internal resources and expertise to accomplish these initiatives. Even if the tools are available, they may lack the knowledge to properly use them. In these cases, agents and brokers can often outsource these types of tasks to a competent insurance agency marketing firm.
Posted on June 21st, 2011 by Alan Blume
How is your agency doing on the list below? Even a small agency can accomplish everything on this list without crushing your budget. Larger agencies should be excelling at the list below.
For more information, go to: http://www.startupselling.com/insurance-agency-marketing.html
Posted on May 16th, 2011 by Alan Blume
Are we now upon the dawn of a new insurance agency web marketing era? Will video products supplant the written word? If the pen is indeed mightier than the sword, is video mightier than the pen? Though written content will not disappear any time soon, video is rapidly increasing in popularity. After all, when one reviews recent YouTube statistics, there is some compelling evidence supporting the rapid acceptance of video as a preferred communication medium.
The average insurance agency website visit is just over 5 seconds, but the average YouTube visit is close to 20 minutes. Insurance agency video is gaining in popularity, professionalism and SEO preeminence. It will soon become a staple of insurance agency websites. Let’s review some basic insurance agency video terms:
Insurance Agency Vlogs – A Vlog is a Video Blog. This is any type of video posted to a blog or to a vlog (or both). Instead of sharing textual information such as a blog, agents can share the same information in a video blogging format.
Insurance Agency Video – Insurance agency marketing videos used to extend marketing reach and branding. These can be tailored for clients, prospects or for general value proposition purposes. These can include talking head video, Skype Recorded Interviews, recorded Webinars, recorded PowerPoint Video, etc.
Professionally Produced Videos – This category encompasses any video which is recorded and produced by a professional videographer, edited and professionally rendered with music, sound and video effects. These are the highest quality agency videos, however, they are by far the most costly and time consuming.
Recorded PowerPoint with Audio – These are often referred to as a type of vlog, though this they are technically another type of insurance agency video. These need to be scripted and professionally rendered, meaning it takes some time to create a high quality 2 minute video PPT, but the results can be highly targeted.
Insurance Agency Skype Video Interviews – Recorded interviews which can be used for agency website video, YouTube, etc.
Talking head video – Any video displaying a head and shoulders view of the speaker. Think of this as a close-up of a TV news anchor.
Recorded Webinars – Recorded webinars can offer powerful insurance agency video content for insurance agency websites.
YouTube Video – Any type video posted to YouTube. These can be public or private. Limitations to size and length may apply.
Insurance Chatterbots – I’ve placed these at the bottom of the video list as they are not traditional video. These are a representation of a talking person which theoretically helps “guide a website visitor” on a given insurance agency website. They are a type of web robot also known as a chatterbot. These can appear gimmicky and can be difficult to control (some turn on every time a user changes a web page or revisits a page). They might be more appropriate for a personal lines oriented agency than a commercial oriented insurance agency.
Insurance Agency Video is now a powerful component impacting insurance agency SEO and insurance search engine marketing. It accomplishes several very important insurance marketing items including:
Insurance Agency Video is a powerful medium, rapidly gaining in importance. Today, insurance agency video is already a key component of insurance web marketing. Tomorrow it will be a virtual necessity, ensuring that an insurance agency website will look and feel current and professional. As progressively younger buyers become the primary decision makers, they will research and validate their decisions differently. It is reasonable to assume these younger buyers will seek out information from social networks, the internet and an agency website to research and validate their insurance procurement decisions. Video will become a key component in determine the ultimate outcome of their online experience.
For more information, read Your Virtual Success (Career Press) or go to: http://startupselling.com/insurance-agency-marketing.html. StartUpSelling, Inc. provides outsourced insurance agency marketing, sales and lead generation services focusing in the areas of insurance eMarketing, web seminar marketing, telemarketing, insurance agency SEO, insurance agency social media marketing and website development. StartUpSelling, Inc. specializes in innovative entrepreneurial marketing and sales concepts. For insurance video information visit – http://startupselling.com/video.html
Posted on March 22nd, 2011 by Alan Blume
Kudos to the StartUpSelling team for their efforts on behalf of a Midwest insurance agency SEO project. Less than 90 days into the project, their results are listed below:
Google Results Keyword Ranking Before Keyword Ranking After 90 Days
Google #1 0 3
Google Page 1 0 13
Google Page 1-3 4 38
Posted on March 8th, 2011 by Alan Blume
Should You Hire an Insurance Agency Producer Without an Insurance Agency Web Marketing Program? This became my #1 ePublished article, seemingly touching upon a fundamental insurance agency chicken and egg dilemma – which should an agency invest in, more producers or better marketing programs. This blog offers a web marketing update of my original version.
The dilemma often begins at the top of the sales funnel. The insurance agent sales funnel often consists of suspects, prospects, presentations (or meetings), proposals, and ultimately closes (new clients). It’s called a sales funnel because the graphic used to describe this is a funnel, wide at the top (suspects), narrowing at the bottom (closes). The top of the funnel is normally filled with suspects, hopefully in profile suspects. Let’s say that there are 1,000 suspects at the top of your B2B (Business To Business) agency sales funnel. These suspects might have titles like CEO, CFO, Owner, President, SVP or CMO, and perhaps in a certain vertical market, the companies might be within a designated target revenue range of say $20 Million to $100 Million dollars, and may be in a geographic region, let’s say the Northeastern US. There are of course many other variables, but let’s stop here for the moment.
Whose job is it to fill the top of the insurance agency funnel? Some insurance agency marketing plans call for that to be done by the producers. This happens at many other types of firms’ too, particularly smaller organizations reticent to add marketing dollars to their current sales spending allocation. Many insurance agencies want their producers to cold call, network, attend business functions, community events and charity events to build their own pipeline, and fill the top of the funnel. In these cases, insurance agency marketing, or a better description might be insurance agency lead generation, is really being done by an insurance agency producer. This is a probable path to failure, as these new producers are often completely unprepared to tackle the changing world of lead generation as it migrates away from face to face networking and cold calling toward Insurance Agency Web Marketing, Insurance Agency Social Media Marketing, Insurance eMarketing, Blogging, SEO and Insurance Agency Web Seminar Marketing, to mention just a few of the new web marketing tools being utilized today.
According to many producers we speak with (and agency executives too), filling the top of their funnel can be an arduous process. That’s why so many new insurance agency salespeople fail; they are not savvy marketers and fail to fill up the top of their funnel. Insufficient qualified prospects at the top, invariably means inadequate results at the bottom. Why don’t insurance agencies and brokers invest more in web marketing? I think there are a few reasons.
There are likely a myriad of other reasons, but the net results are the same, producers who don’t have quality leads flowing into the top of the funnel, won’t have sufficient sales flowing from the bottom. The results are easy to predict in that case, with large sales expenses and a low insurance agency return on their sales investment. The best advice for insurance agencies when it comes to hiring new salespeople is as follows. If you’re going to invest in three new agency producers, but not invest in marketing, consider investing in two new producers and using the savings toward a marketing support, insurance agency lead generation program specifically for those producers. And what if the budget is only sufficient to hire one new producer with nothing left over? Try convincing the producer to take a lower salary while guaranteeing a lead generation program to “insure” their success. Hiring a new producer without a lead generation program is like buying a new car, without sufficient funds to pay for gas. Insurance agencies and producers won’t go very far with that formula.
Posted on February 9th, 2011 by Alan Blume
When thinking about Insurance SEO, try categorizing your search engine marketing efforts into major categories. For example, Wikipedia states that, “SEO may target different kinds of search, including image search, local search, video search and industry-specific vertical search engines.” This statement seems like a good place to start, as your company should ask the following questions:
If you haven’t asked yourself or your colleagues these questions, “Carpe Diem”, the time is now to get your insurance web marketing plan in place, and SEO one of the fundamental components of that plan.
follow: