All posts with the tag 'Citrix'

Good for GoToMeeting

Posted on February 17th, 2010 by Alan Blume

I can host unlimited conference calls, unlimited web meetings and unlimited web seminars for less than $3 per day. Let’s look at what this means to any business:

• Unlimited conference call #s are generated at the touch of a button (phone or PC based access)
• Unlimited Web Seminars (show anything on your PC to as many as 1,000 other people – anywhere in the world)
• Custom landing pages for your web seminar registration and virtual waiting room
• Automatic registration for your web seminar, selecting required or optional registration fields (name, email, phone might be required, but city, state and zip code are optional)
• Detailed registration and attendance reports
• Record the presentation and audio for training, future presentation use or load onto your web site for viewing
• Real time collaboration (sharing) of information – work on the same document at the same time – from anywhere in the world
• Ability to view other people’s PCs (they can show you anything they like on their PC)

That’s a lot of computing power for three dollars a day – perhaps too much? GoToMeeting recently sent an email that they were going to increase prices for companies requiring larger 500 and 1,000 attendees meetings – BUT – they were not going to increase prices for existing customers. That’s a good, customer oriented attitude that shows their loyalty to customer and earns the same in return. Cloud computing solutions like this are relatively new, but great customer service has been around for a long time, virtual or not, for those who understand the importance of customer loyalty. Good for GoToMeeting/GoToWebinar/Citrix – seems like they get it.